Program Specialist – Young Adult Work Link (YAWL)

Position Program Specialist (Workforce Development Program)
Salary $21-$24/hour + Excellent Benefits
Reports to Sr. Program Coordinator
Status Full Time; Non-Exempt


Under the supervision of the Sr. Program Coordinator, the Program Specialist is responsible for conducting youth workforce program planning and implementation, coordinating and facilitating employment readiness workshops/trainings, and building relationships with private and public partners to provide work-based learning opportunities for youth. In addition, the Program Specialist will prepare youth and young adults (age 16-24) for higher education and job readiness skills that leads them to employment, postsecondary education, or further industry recognized sector trainings.


  • Support and manage the development and implementation of youth workforce programs.
  • Interview and conduct assessments of participants for education and employment needs.
  • Provide 1:1 case management services to assist with barrier removal.
  • Assist participants with job search, placement and follow ups for retention services.
  • Develop curriculum and facilitate job readiness training workshops which include but not limited to: resume writing, job interview skill development, professionalism, job search, and strength/talent identification.
  • Provide career guidance to youth and assist youth with individualized education and career planning services.
  • Coordinate GED attainment services, tutoring services, and basic skills remediation.
  • Act as a liaison and collaborate with other post secondary educational and training services to support youth.
  • Cultivate relationships with employers to develop employment pipeline for youth and young adults.
  • Recruit employers and CBOs to serve as host sites for work-based learning internships and provide on-going support to worksite supervisors.
  • Counsel participants in resolving personal issues that may affect work/school performance.
  • Conduct outreach to schools, program partners and the general community to recruit participants.
  • Ensure all deliverable are met as stated in grant work plan and complete all required written documentation and reports as required to meet funder compliance.
  • Ensure that all program development incorporates local “Youth Program Quality Standards”.
  • Collaborate with workforce team to coordinate job fairs and support agency-wide events.
  • Other duties as assigned by management.


  • Bachelor’s degree in relevant field.
  • Two years of experience working with youth, preferably within youth workforce development programs.
  • Previous experience in program facilitation and providing 1:1 supports.
  • Ability to work with ethnically diverse groups of low-income youth as well as English language learners to provide social and emotional support.
  • Experience working with San Francisco’s diverse communities and neighborhoods.
  • Experience working with community-based service providers and private sector partners.
  • Good organizational and project management skills.
  • Experience facilitating workshops for youth and young adults.
  • Ability to work as part of a team, to prioritize and handle multiple tasks and to work independently in a fast paced environment.
  • Bilingual in Cantonese/Mandarin/Spanish and English is preferred.
  • Excellent oral and written communication skills.
  • Enthusiasm for promoting academic achievement and college to career education.
  • Able to lift or move at least 25lbs
  • Ability to work some evenings and weekends.
  • Commitment to taking regular Covid-19 health tests as required by program health and safety guidelines and/or current health directives.
  • Ability to complete Covid-19 vaccination requirement unless the individual qualifies for an exemption due to a disability or religious reason. (Exemptions must be approved by H.R.)

CYC is an Equal Employment Opportunity employer and will not discriminate against any applicant or employee on the basis of race, age, religion, gender, marital status, national origin, citizenship, ancestry, physical or mental disability, veteran status, sexual orientation, or any other basis recognized by federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Procedure:

Please submit cover letter and resume to CYC Main Office via email:

Attn: Program Specialist (Workforce)

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