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CYC Case Manager

PositionCYC Case Manager
Salary$20.00-$23.00/hour ($41,600 – $47,840 year) Plus excellent benefits
Reports toProgram Director
StatusFull Time (1.0 FTE), Non-Exempt


Under the supervision of the Program Director, the Case Manager is responsible for providing service to high risk Asian and Pacific Islander youth and their parents in schools, community centers and the Juvenile Justice Center through coordinated intensive individual and family care management and outpatient mental health counseling.


  • Conduct assessments to determent needs of the youth on probation and their families.
  • Attend court hearings and provide advocacy in courts for youth who are adjudicated and their families.
  • Develop individualized care plan and monitor implementation of treatment goals.
  • Ensure service linkage to the mental health services including assessment and counseling sessions.
  • Advocate for clients to reduce recidivism contact with juvenile justice system.
  • Provide individual & family care management and support and referral services.
  • Facilitate meetings with related parties during the intervention/reintegration processes.
  • Maintain official contacts to schools, community organizations, Department of Public Health, Juvenile Probation Department, Public Defenders and attorney offices.
  • Develop cooperative relationships with school personnel, probation officers, parents and families, collaborative agencies and other service providers.
  • Attend client review meetings, clinical meetings, and agency meetings as required.
  • Work in conjunction with other CYC program to provide effective, comprehensive services.
  • Facilitate meetings with related parties during the intervention/reintegration processes.
  • Participate in trainings, team meetings and community meetings as necessary.
  • Maintains accurate documentation and statistics on client services, and produces monthly reports for granting agencies.
  • Support events, activities, and other projects that promote violence prevention and reduction in the Asian and Pacific Islander community.
  • Other duties as assigned by the Management.


  • Bachelor’s degree in social services or related areas plus minimum of two years of care management experience.
  • Experience in conducting interviews and assessment with youth and parents.
  • Experience working with San Francisco’s diverse communities and neighborhoods.
  • Experience in conducting support groups.
  • Knowledge of San Francisco Juvenile Justice System.
  • Knowledge of community based agencies serving youth in S.F.
  • Strong interpersonal skills to work with youth, parents and probation officers.
  • Excellent verbal and written communication skills.
  • Strong organizational and collaboration skills.
  • Bilingual/bicultural (Cantonese) a plus.
  • Able to lift or move at least 25lbs
  • Willingness to work on evenings, weekends and outdoor activities
  • Ability to pass TB health clearance and fingerprint clearance from the Department of Justice and FBI.

Application Procedure:

Please submit cover letter and resume via email: [email protected] (Attn: Case Manager)


To apply for this job email your details to

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